Everyone Says It’s Exciting, But Nothing’s Happening: Bridging the Gap Between Product Excitement and Market Traction

I can’t seem to connect those dots and everyone I show it to says it’s exciting… but it’s just not happening.

I hear this founders’ lament almost weekly. You’ve built something technically impressive. Early conversations generate excitement. Investors are clamoring at your door. Prospects lean forward in demos. They nod enthusiastically and say the right things.

But then… nothing. No signed contracts. No implementations. No revenue growth.

The disconnect between initial excitement and actual sales is painful for deep tech founders. After years developing groundbreaking technology, securing funding based on your innovation, and finally having something to show, the market response doesn’t match the excitement in meetings.

Why the Excitement-to-Action Gap Exists

This frustrating gap typically stems from three critical disconnects:

1. The Excitement-Value Disconnect

When people call your product “exciting,” they’re often responding to its novelty or technical impressiveness—not its business value. Deep tech founders frequently prioritize innovation over solving urgent business problems.

Real example: At my startup CloudMade, we developed advanced machine learning algorithms when ML was still rare in enterprise applications. During our demos, the technical teams at car makers were genuinely impressed—leaning forward, asking detailed questions, and bringing additional engineers to subsequent meetings. But despite this enthusiasm, we struggled for months to gain traction. We realised that while our innovation excited their technical teams, decision-makers needed a clear business case quantifying how our machine learning would impact their bottom line. They needed help translating the technical capabilities into financial outcomes for their managers. Our failure wasn’t in the technology; it was in bridging the gap between technical excitement and business justification.

2. The Value-Priority Disconnect

Even if your product delivers clear value, it might not address a top priority for your prospects. In enterprise sales, budgets and attention go to solving urgent problems, not interesting ones.

Real example: A cybersecurity startup I worked with initially pitched their solution based on improved security outcomes—fewer breaches, better compliance, enhanced protection. During demos, security leaders nodded in agreement, but deals stalled. Through customer interviews, they discovered a critical insight: while security improvements were important, they weren’t urgent enough to disrupt budgets. What was urgent was meeting development deadlines. By repositioning their solution to emphasize how it integrated security without slowing down development cycles—actually making releases more predictable by eliminating last-minute security issues—they transformed their offering from an “important but non-urgent” security enhancement to an “urgent priority” that addressed development velocity. Deals stalled for months moved forward.

3. The Priority-Action Disconnect

Organisational friction can prevent action, even when your solution addresses a priority problem. Decision-making committees, complex procurement processes, and risk-averse cultures can stall even the most enthusiastic champion.

Real example: One deep tech company I advised had a perfect product-market fit and an excited buyer with budget authority. But six months later, they still hadn’t closed because the legal team’s data processing concerns couldn’t be addressed by the technical team.

Bridging the Gap: Turning Excitement into Action

If you’re stuck in this frustrating cycle, here’s how to transform excited nods into signed contracts:

1. Shift from Technical Excitement to Business Impact

Stop selling your technology. Start selling specific, measurable business outcomes:

Before: “Our machine learning algorithm is 30% more accurate than any competitor.”
After: “Our customers typically reduce operational costs by 22% within six months by eliminating these three inefficiencies…”

Action step: After your next meeting where someone calls your product “exciting,” ask: “What specific business problem would this solve for you right now?” Their answer—or hesitation—will tell you everything.

2. Find and Validate Urgent Problems

Instead of assuming what problems matter most, invest time upfront to validate priority issues:

Interview potential customers about their top three challenges for the coming year.
Ask about allocated budgets and active initiatives.
Identify problems with internal champions and momentum.

Action step: Create a problem validation document for your target market. Rank each prospect’s problems by urgency, impact, and budget. Pursue opportunities where your solution addresses urgent, funded priorities.

3. Map the Decision-Making Landscape

For each opportunity, map out:

Who benefits from your solution (the users)?
Who pays for your solution (the economic buyer)?
Who might resist your solution (the blockers)?
What process they follow for purchasing similar solutions?

Action step: Identify who has committed to champion your solution internally for your most promising opportunity. If you can’t name this person and their motivation, you don’t have a real opportunity yet.

4. Create Momentum with Smaller Commitments

Break down the path from interest to purchase into smaller steps:

Paid proof of concept
Limited implementation
Success-based pricing models
Phased rollout plans

Action step: Redesign your sales process to include three clear commitment steps between initial interest and final purchase. Each step should deliver value and advance the relationship.

The Hard Truth About Excitement

Excitement without action isn’t validation—it’s just politeness. Real market validation comes from customers spending their resources: money, time, and organizational capital.

When I started my first deep tech company, I fell into this trap repeatedly. Prospects would leave demos energized and optimistic, telling me to follow up next quarter. I’d leave convinced we were on the verge of a breakthrough.

Six months and dozens of “exciting” meetings later, we had zero paying customers. It wasn’t until we stopped trying to impress people with our technology and addressed specific, urgent business problems that we gained traction.

Next Steps: This Week, Transform Excitement Into Action

If you’re stuck in the “exciting but not happening” cycle:

Review your last five prospect conversations. For each, identify the specific problem they’re trying to solve.
Rewrite your pitch to focus exclusively on that problem and the business impact of solving it.
For your most engaged prospect, propose a small, concrete next step that requires commitment (data sharing, paid pilot, introduction to other stakeholders).

Bridge the gap between excitement and action with a fundamental shift in your commercialization approach. Stop selling what makes your technology exciting. Start selling what makes your solution essential.

About the Author: I help technically brilliant founders turn promising technology into scalable businesses. Having scaled an ML/AI startup from scratch to acquisition by Stellantis, I know the challenges of translating technical innovation into commercial success. Learn more about how we help deep tech founders connect those dots.