31 October 2024 Back to Articles

What's the right amount of ownership for startup product managers to have?

Founders and investors want their product teams to build the product, quickly, before the money runs out. But professional product management says otherwise - what about customer discovery, what about testing our hypotheses? To get your product moving in the right direction, its never too early to give real ownership to your product managers.


Startup founders are in an all-out sprint for the line. First, we need to launch our product, then get product-market fit before the cash runs out, then raise some more. There is no time for many of the niceties of bigger businesses when cash is bleeding and product-market fit is way over the horizon.

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But some niceties are necessities. I have made this mistake myself, several times, and I’m convinced that there are some things that you should not do without. Top of the list are product teams that have full ownership.

To build the right product, treat the people right

Without product managers, designers, and engineers who truly empathize with the customer’s struggle, who feel 100% in control of their outcomes, and who not only buy into the founder’s vision but have a real emotional stake in it, founders increase their chances of being one of the majority of startups that fails due to a lack of market demand (building the wrong thing), lacking the right skills in the team, or running out of money (aka taking too long to build the right thing).

Within startups I have personal experience of, I see these symptoms stemming from a lack of ownership in product teams:

  • Slowing velocity
  • Problems integrating new team members
  • Lack of empathy for the customer
  • Lack of agility/lack of willingness in the product teams to pivot or adapt
  • Discontent, burnout, and unhappiness in product teams.

Any and all of these factors will readily create a cycle of slow product development, failure to obtain product/market fit, and stress and anxiety within team members.

Before I talk about how, starting from seed funding, founders should empower product teams, let’s talk about the elephant in the room.

Startup failures stem from a lack of ownership in product management teams.

As a few friends working together to solve a problem, product velocity (the speed and direction at which the product is developed) was not a problem.

As soon as you make your first hires, velocity will decrease. This phenomenon was documented in 1975, yet still haunts tech companies 45 years later.

As a founder growing your team past the number of people who can reasonably be expected to intuitively understand and build upon the problem space (could be 5 people, could be 10 people) you need to make a decision:

  1. Maintain velocity by telling your team what to do
  2. Hire one other person who you tell what to do who tells the team what to do
  3. Give your product team enough ownership so that they can figure out what to do for themselves.

Many founders choose 1 or 2 because it is cheaper and seems faster than choosing the harder path of giving ownership to the product teams. I have made this mistake myself, and I am convinced it’s a root cause of many startups’ failure.

Give ownership to your product teams — but with clear alignment and checks

The solution is to give ownership to your product teams — the product managers, designers, and engineers who build the product — but with structured guidance and clarity on business impact. Here are some key changes to ensure you’re balancing autonomy with alignment:

1. Business and product metrics should align

Separate business metrics (e.g., LTV:CAC, revenue, bookings) from product metrics (e.g., time spent in the app, revenue per customer) but keep the two in regular alignment. The CEO should own the business metrics, while the product manager and their team own product metrics. Regularly check in to ensure product decisions support the broader business health.

2. Product managers reporting structure

Consider having your senior product manager report to the CEO if product strategy is a core differentiator for the business. In cases where technical integration is more crucial, they may initially report to the CTO with frequent access to the CEO.

3. Build a culture of test and learn

Celebrate learning that moves you closer to your goals (launch, PMF, scaling, etc.). Emphasize the importance of learning over getting it “right” the first time. As the CEO, encourage the team to respond to new ideas with “how can we test that?” This reinforces an adaptable, data-driven culture.

4. Clearly communicate “hunches” and how to test them

As a founder, your intuition can drive early success, but it may not be intuitive to the team. Present your insights as hunches and invite the team to make them testable, ensuring they’re grounded in learning rather than dictating direction. This keeps the team empowered while leveraging your experience.

5. Define the strategy as guardrails, not directions

Instead of detailed roadmaps, frame the strategy as boundaries and goals to foster ownership within those limits. Let the team contribute to defining success within these boundaries, allowing flexibility without losing alignment with the company vision.

What’s the right amount of ownership for startup product managers to have?

The right amount of ownership is thoughtful, structured autonomy. If you’re a startup CEO with product management experience, lead by setting guardrails and encourage strategic contributions. If you lack PM experience, consider hiring an experienced PM who can set the direction within the company’s vision. Whatever the case, ensure they have the space and trust to drive decisions while checking in to align product outcomes with business goals.

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